Last updated 10 October 2026
This policy explains what National Ride Network collects about you, why we collect it, who we share it with, and the choices you have. It applies to nationalridenetwork.com and any service we offer through it.
National Ride Network ("NRN", "we", "us") operates a membership network connecting cyclists to group rides, routes, races, and partner discounts across US cities. You can reach us any time at support@nationalridenetwork.com.
| Purpose | Data used |
|---|---|
| Tell you when we launch in your city | Email, city |
| Create and secure your account | Name, email, credentials, device identifiers |
| Take payment and manage your membership | Email, billing details held by our processor |
| Run groups, rides, and invitations | Name, email, content you post |
| Improve the service | Usage data |
| Answer your questions | Anything you send us |
We do not sell your personal information, and we do not share it with advertisers.
We use a small number of service providers to run NRN. They process your data on our instructions and for no other purpose:
| Provider | What it handles |
|---|---|
| Stripe | Payments and subscription billing |
| Clerk | Accounts and sign-in |
| Netlify | Hosting, form submissions, and stored site data |
| Google Analytics | Traffic measurement |
| PostHog | Product analytics: which pages and features are used |
| Google Sign-In | Optional sign-in, when you choose it |
We may also disclose information where the law requires it, or to protect the rights and safety of our members. If NRN is ever sold or merged, your information may transfer with the business; we will tell you before that happens.
Members receive discounts at partner shops, hotels, and brands. When you follow a link to a partner or redeem an offer, that partner may collect information about you under their own privacy policy, which we do not control. We do not pass your personal information to partners unless you ask us to.
We also use PostHog for product analytics. It records which pages are viewed and which features are used, with an anonymous identifier stored in your browser, your approximate location, and browser details. It does not record what you type, your clicks on the page, or a video of your visit, and it does not create a profile for a visitor who has not signed in.
We use Google Analytics to understand how the site is used. It sets cookies and records a truncated IP address. You can opt out with the Google Analytics opt-out add-on, or block cookies in your browser. Blocking cookies that keep you signed in will stop parts of the members' area working.
Member invite links. If you arrive through a member's invite link, we keep that member's short invite code in your browser for 30 days. When you join the list or become a member, the code is sent with it so the member who shared the link can be credited. It is not used for anything else, and it is not an advertising identifier.
Do Not Track and Global Privacy Control. We honor both. If your browser sends either signal, we do not run Google Analytics or PostHog and our own visit counter does not count you.
Some city guides feature local riders. A rider's name, photo, video, and favorite routes are published only with that rider's recorded consent. A rider can withdraw consent and have the profile removed at any time by emailing support@nationalridenetwork.com.
Wherever you live, you can ask us to:
If you are in California, the CCPA gives you the rights above plus the right not to be discriminated against for using them. We do not sell personal information as the CCPA defines it. If you are in the UK or EEA, the UK GDPR and GDPR also give you the right to object to processing, to request a portable copy of your data, and to complain to your data protection authority.
To exercise any of these, email support@nationalridenetwork.com. We will respond within 30 days.
These choices are open to everyone, wherever you live, including residents of states with their own privacy laws (for example California, Colorado, Connecticut, Virginia, and Texas). If we decline a request, tell us if you want to appeal by replying to our email; if you are still not satisfied you may contact your state attorney general. We will not treat you differently for using any of these rights.
The site is served over HTTPS, passwords are handled by our authentication provider and never stored by us in readable form, and card details are handled entirely by Stripe. No system is perfectly secure, so we cannot guarantee absolute security, but we will tell you promptly if a breach affects your information.
When you open Accident Help, we use the approximate location your connection gives us (a state and a rough position, never a street address) to show you a cycling attorney near you. We use it for that one answer. We do not store it, and it is not linked to your account. You can always choose a different state in the box.
The maps on the site load their map pictures from OpenFreeMap (street maps, built on OpenStreetMap data) and, when you choose Satellite or Hybrid, from Esri (aerial imagery). Those hosts see your IP address and the area you are looking at, as any website that serves a map picture does. The “my location” button on a map asks your browser for your position only when you press it; the position stays in your browser and is not sent to us.
NRN is not intended for anyone under 16, and we do not knowingly collect information from children. If you believe a child has given us personal information, email us and we will delete it.
We may update this policy as the service changes. The date at the top always reflects the current version, and we will tell members by email before any change that materially affects them.
Questions about this policy or your data: support@nationalridenetwork.com